Emojis in the everyday office: How formal do emails to the boss actually need to be anymore?

A smiley in an email to your boss can quickly cause a stir. Some find it likable, others unprofessional. Many people write more casually, faster, and more directly than before. Nevertheless, uncertainty often remains: What still fits in a professional email, and what doesn't? The article shows how language in the workplace is changing, how emojis are received at work, and how to find the right tone between closeness and professionalism.